Shipping
Shipping Policy
West Coast CBD Supply LLC currently ships orders within the United States only. We do not offer international shipping at this time.
We ship orders using USPS First-Class or Priority Mail, as well as UPS Ground, depending on the size and destination of your order. Estimated delivery time is typically 2–4 business days within the 48 contiguous states. However, shipping times are not guaranteed and may vary without prior notice due to carrier conditions or seasonal volume.
Please allow 1–2 business days for order processing before shipment. Once processed, your order will be forwarded to our fulfillment center for packaging and delivery. Orders placed late Friday or over the weekend will begin processing on the next business day.
Please note: USPS and UPS do not currently deliver to military base addresses (APO/FPO/DPO). Orders placed to these locations will be placed on hold, and we will attempt to contact you for an alternative address. If we do not receive a response within 48 hours, your order may be canceled and refunded.
Once a package has been shipped and is in the possession of the carrier, West Coast CBD Supply LLC is no longer responsible for its location or status. Tracking information will be provided to help you monitor your shipment. For packages marked as delivered but not received, we recommend checking with neighbors or contacting the carrier directly.
If an address cannot be verified by our shipping system, our support team will attempt to reach you via phone or email. If we do not receive a response within 48 hours of the final attempt (details provided via voicemail or email), the order may be canceled and refunded.
In some cases, our team may contact you to verify additional details based on the value or nature of your order. This verification process may result in a short delay. If we do not receive confirmation within 48 hours, the order may be canceled and refunded without further notice.
Initiating a chargeback or attempting to cancel an order after it has been processed or shipped may be considered a violation of our Terms of Service. We reserve the right to restrict future purchases in cases of suspected fraudulent or abusive activity.
For questions or concerns, we encourage you to contact our customer service team at support@westcoastcbdsupply.com. We take pride in providing excellent customer service and will do our best to respond promptly and personally to your request.
FDA DISCLAIMER
These statements have not been evaluated by the Food and Drug Administration. Products sold on this site are not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed healthcare professional before using any new product, especially if you are pregnant, nursing, have a medical condition, or take prescription medications.
DELTA‑8 THC SHIPPING NOTICE
Delta‑8 items are hemp‑derived (≤ 0.3 % Δ9‑THC) and intended for adults 21 + only. We do not ship Delta‑8 products to states where they are restricted or banned, including but not limited to: AR, CA, CO, CT,DE, GA, HI, ID, IN,IA, KS, MA, MS,MT, NV, NH, NY,ND, OR, RI, SC,UT, VA, VT,WA, WV. Purchasers are responsible for knowing and following all applicable laws.
THCA SHIPPING NOTICE
THCA products are intended for adults 21 + only. Orders will be refused or cancelled if the shipping address is in a state that currently restricts hemp‑derived THCA, including Arkansas, Hawaii, Idaho, Minnesota, Nevada, Oregon, Rhode Island, Utah, and Vermont. Regulations change often; please confirm legality in your area before purchasing.
DELTA‑9 THC SHIPPING NOTICE
Hemp‑derived Delta‑9 products (≤ 0.3 % Δ9‑THC by dry weight), such as gummies, are intended for adults 21 + only. We do not ship Delta‑9 products to jurisdictions that prohibit them, including Alaska, California, Colorado, Idaho, Texas, and Washington. Customers are responsible for ensuring compliance with local regulations.
PET PRODUCT NOTICE
Items specifically labeled for pets are formulated for animal use only. Consult a licensed veterinarian before giving any cannabinoid product to your pet. Store pet products securely and keep all human‑use cannabinoid products out of reach of children and animals.